Point of Sale Optimization - Detroit Neighborhood Entrepreneurs Project

Point of sales systems (POS), inventory management systems, and other software subscriptions are essential to running your business’ everyday operations. However, picking the right technology bundle is tricky and time-consuming, and oftentimes, it is difficult to figure out the true cost of a POS system. Consequently, small business owners end up overpaying and underutilizing software features, as well as trying to navigate a complex system of various softwares. DNEP’s POS/Tech Optimization Team focuses on helping business owners select a POS system that best fits their business needs, understand what each POS service offers, and use additional softwares and add-on features most efficiently.

Services offered include:

Recommending the most appropriate POS system
Creating a pricing breakdown that helps business owners understand the true cost of each POS system
Designing a technology bundle that helps businesses cut down on unnecessary fees
Integrating the POS system with other softwares to increase efficiency and track up-to-date data to make real-time decisions

See Examples of Past Work

CHOOSING THE RIGHT POS SYSTEM

Fit4Life

Fit4Life is a holistic fitness and wellness service provider. Felicia needed a Point of Sale system that could sync with the Cash App (her clients’ preferred method of payment) and allow for online scheduling.

See the Fit4Life POS Recommendation

CONVERTING POS SYSTEMS

Pink Poodle Dress Lounge

Raeshawn Bumpers wanted to explore upgrading to a POS system that could track her wedding dress inventory more effectively, while also implementing a more efficient payment plan for her large bridal orders. To ensure a smooth transition to Bridal Live, the POS audited and uploaded her inventory, as well as cleaned and converted her customer contacts.

See how Square and BridalLive Compare

Menu optimization

Sister Pie Pricing Model

Sister Pie is a gourmet bakery in West Village that has committed to paying its employees a liveable wage. Lisa asked for a pricing strategy that would remain competitive in her market, while also supporting Sister Pie’s higher cost structure.

Download Sister Pie’s Pricing Model Comparison

INTEGRATING INVENTORY MANAGEMENT

The Congregation Detroit

After analyzing Congregation Detroit’s sales data, the point of sale team recommended that the company move its inventory management to the Clover system, and subscribe to a built-in Stock app to fully digitize its inventory management system. This $19.99/month investment will save the business owners 5 hours a week managing inventory, and hundreds of dollars annually though streamlined, standardized, and accurate vendor orders.

I am juggling many things at all times. With the interns’ help, I have found a new way to efficiently manage our inventory that will ensure that we are always stocked with everything we need to operate on a daily basis. I would work with them a million times over!

Betsy Murdoch

The Congregation Detroit
Read about other Client Experiences

Student voices

John Prisby

Ross School of Business

“I was surprised to see that the fees and rates of point of sale subscriptions on company websites do not always align with the true cost that business owners will pay. Many of the business owners that we talked to didn’t know what features and upgrades they were being charged for on their monthly statements. As I analyzed a growing number of billing statements, I was able to gain a more comprehensive understanding of realistic billing structures and how they are implemented. Helping these owners understand exactly what they are paying for and which features are included in their subscription plan was an incredible experience that saved business owners time and money.”