Curbside Pickup Guide

August 2020

Curbside pickup allows customers to place an order ahead of time so that their food is ready upon arrival without any expensive delivery fees or additional service. Curbside pickup differs from takeout by bringing the food to the customer, either in their car or at the door, instead of requiring the customer to go inside to get their order themselves. Offering curbside pickup allows customers to continue supporting your business while minimizing contact with other customers and employees. Having this option generates a higher volume of sales in comparison to traditional dining, and significantly reduces the risk of COVID-19 transmission during exchanges with customers.

See the below guide for tips on:

  • Appealing to customers
  • Implementing curbside pickup
  • Pros and cons of curbside pickup
  • Choosing a curbside app
  • Choosing your curbside handoff strategy
  • Additional considerations for curbside pickup

Additionally, see this video on Choosing the Right Curbside App for you