In October, lead author Prof. Julie Hui from the School of Information presented the first published research paper with key learnings from DNEP's Community Tech Worker project with Jefferson East, Inc. at the 26th ACM Conference on Computer-Supported Cooperative Work and Social Computing. The paper, Community Tech Workers: Scaffolding Digital Engagement Among Underserved Minority Businesses, describes how the Community Tech Worker program helps businesses determine where to start with technology use, offers support grounded in the day-to-day realities of running a business, and builds caring relationships with business owners to foster trust in technology support services. The paper won both an Impact Award and an Honorable Mention at the conference. Read the paper here.
To take the digital assessment for small business owners or book an appointment with Edwin or Diamond (JEI's community tech workers)--for free--complete the 10 minute survey at the Detroit Means Business Digital Access Hub.
Congratulations to former CTW Danielle Taylor-Basemore, who graduated from the University of Michigan in May, and is the new Digital Navigator for Jefferson East!
