Julie Hui headshot

Community Tech Worker Paper Wins Impact Award, Honorable Mention

In October, lead author Prof. Julie Hui from the School of Information presented the first published research paper with key learnings from DNEP’s Community Tech Worker project with Jefferson East, Inc. at the 26th ACM Conference on Computer-Supported Cooperative Work and Social Computing. The paper, Community Tech Workers: Scaffolding Digital Engagement Among Underserved Minority Businesses, describes how the Community Tech Worker program helps businesses determine where to start with technology use, offers support grounded in the day-to-day realities of running a business, and builds caring relationships with business owners to foster trust in technology support services. The paper won both …

Customer inserting their credit card into a point of sale system

Choosing the Right POS System for your Business (+2 free resources)

Choosing the right point of sale system (POS) for your business can be tricky and time consuming with so many options to choose from and oftentimes hidden fees. Over the summer, DNEP’s point of sale intern team created 2 resources to help business owners select the best point of sale system for them: 1) Point of Sale Cost Comparison Calculator and 2) One page overviews of the most frequently used POS systems and a comparison guide. 
How to use the point of sale resources: 
What to Consider When Choosing your POS System:
Sofia Wynn, one of DNEP’s point of sale interns, shares key …

Man and woman having a meeting at a table, woman taking notes

DNEP releases new legal, financial resources for small businesses

Looking to start a new venture or hire seasonal employees? Right in time for the holiday season, DNEP just added new resources to our existing library of 100+ free digital resources for small business owners (including our comprehensive DIY digital business guide and delivery service revenue calculator).
We’re excited about these three new additions:
Green energy how-to guides
If you’re interested in making your business more sustainable or accessing federal funding, the 2023 Inflation Reduction Act provides green energy subsidies to do just that! Students in the Ross School of Business’ +Impact Studio course created a series of Wikihows to learn how …