Customer Service

Indoor dining is the closest way for customers to return to pre-pandemic dining conditions. According to the Centers for Disease Control and Prevention, indoor dining poses the greatest risk of COVID-19 transmission of all dining options. However,...

Outdoor dining provides additional square footage to increase capacity and revenue. Its design allows for open space, which increases natural ventilation and safety for customers and staff. Outdoor dining mimics a pre- pandemic dining experience....

Curbside pickup allows customers to place an order ahead of time so that their food is ready upon arrival without any expensive delivery fees or additional service. Curbside pickup differs from takeout by bringing the food to the customer, either in...

Tend to the needs of your cautious customers by bringing the food to them. In the COVID economy, third party delivery apps provide restaurants an opportunity to reconnect with traditional customers and advertise to a new market – all without having...

The in-house delivery model allows businesses to control every aspect of their operation from the moment the order comes in, all the way to the door of the customer. This option works particularly well for businesses with small and tight-knit...

  Third party hybrid is a model through which orders are received and managed through food delivery apps, but fulfilled through your own delivery drivers. This model is ideal for restaurants that need the marketing and logistics of third party...

See the below guide for a comprehensive overview of the following: Facebook Marketing: A beginner & advanced guide on how to grow your business and retain customers utilizing the Facebook platform. Scheduling Services: A comparison chart...

Third party hybrid is a model through which orders are received and managed through food delivery apps, but fulfilled through your own delivery drivers. This model is ideal for restaurants that need the marketing and logistics of third party apps,...

The following guide and its accompanying graphics, videos, and financial models was produced by a team of fourteen students, led by Professor Christopher Mueller with guidance from stakeholders with the University of Michigan, Detroit Means...

The in-house delivery model allows businesses to control every aspect of their operation from the moment the order comes in, all the way to the door of the customer. This option works particularly well for businesses with small and tight-knit...