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In House Delivery Guide

August 1, 2020
The in-house delivery model allows businesses to control every aspect of their operation from the moment the order comes in, all the way to the door of the customer. This option works particularly well for businesses with small and tight-knit...

Third Party Delivery Apps

August 1, 2020
Tend to the needs of your cautious customers by bringing the food to them. In the COVID economy, third party delivery apps provide restaurants an opportunity to reconnect with traditional customers and advertise to a new market – all without having...

Curbside Pickup Guide

August 1, 2020
Curbside pickup allows customers to place an order ahead of time so that their food is ready upon arrival without any expensive delivery fees or additional service. Curbside pickup differs from takeout by bringing the food to the customer, either in...

Outdoor Dining Guide

August 1, 2020
Outdoor dining provides additional square footage to increase capacity and revenue. Its design allows for open space, which increases natural ventilation and safety for customers and staff. Outdoor dining mimics a pre- pandemic dining experience....

Indoor Dining Guide

August 1, 2020
Indoor dining is the closest way for customers to return to pre-pandemic dining conditions. According to the Centers for Disease Control and Prevention, indoor dining poses the greatest risk of COVID-19 transmission of all dining options. However,...

Setting up your own delivery service

July 1, 2020
The in-house delivery model allows businesses to control every aspect of their operation from the moment the order comes in, all the way to the door of the customer. This option works particularly well for businesses with small and tight-knit...

Implementing COVID-19 safe practices in a food-based business

July 1, 2020
The following guide and its accompanying graphics, videos, and financial models was produced by a team of fourteen students, led by Professor Christopher Mueller with guidance from stakeholders with the University of Michigan, Detroit Means...